{"id":3132,"date":"2021-11-22T16:23:38","date_gmt":"2021-11-22T18:23:38","guid":{"rendered":"https:\/\/help.roicommerce.com.br\/?p=3132"},"modified":"2021-11-22T16:23:39","modified_gmt":"2021-11-22T18:23:39","slug":"pedidos-nao-integram-no-roi-commerce","status":"publish","type":"post","link":"https:\/\/help.roicommerce.com.br\/index.php\/2021\/11\/22\/pedidos-nao-integram-no-roi-commerce\/","title":{"rendered":"Pedidos n\u00e3o integram no ROI COMMERCE"},"content":{"rendered":"\n<p class=\"eplus-ghJDPU\">Caso voc\u00ea tenha pedidos em integra\u00e7\u00f5es (LOJA OPENCART ou MARKETPLACES) que n\u00e3o est\u00e3o sendo integrados ao ROI COMMERCE, o primeiro passo \u00e9 verificar se existe um erro de integra\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"eplus-Wj9Eba\">Para isso, acesse o m\u00f3dulo de Pedidos em MENU -> GEST\u00c3O DE PEDIDOS -> PEDIDOS<\/p>\n\n\n\n<figure class=\"wp-block-image size-large  eplus-B5jmR7\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"462\" src=\"https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-1024x462.png\" alt=\"\" class=\"wp-image-3135\" srcset=\"https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-1024x462.png 1024w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-300x135.png 300w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-768x347.png 768w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-370x167.png 370w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-270x122.png 270w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-570x257.png 570w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35-740x334.png 740w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-35.png 1340w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"eplus-nv2Rcg\">Clique em Sincronizar.<\/p>\n\n\n\n<p class=\"eplus-QRG2nq\">Caso retorne algum erro, acesse os dados da integra\u00e7\u00e3o que retornou erro e verifique seus dados de acesso a essa integra\u00e7\u00e3o. <\/p>\n\n\n\n<p class=\"eplus-tlEvPP\">Caso n\u00e3o receba nenhum erro (receba somente mensagem de sucesso), acesse MENU -> CONFIGURA\u00c7\u00d5ES ->INTEGRA\u00c7\u00d5ES MARKETPLACES<\/p>\n\n\n\n<figure class=\"wp-block-image size-large  eplus-4oKt51\"><img decoding=\"async\" width=\"1024\" height=\"466\" src=\"https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-1024x466.png\" alt=\"\" class=\"wp-image-3136\" srcset=\"https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-1024x466.png 1024w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-300x136.png 300w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-768x349.png 768w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-370x168.png 370w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-270x123.png 270w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-570x259.png 570w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36-740x336.png 740w, https:\/\/help.roicommerce.com.br\/wp-content\/uploads\/2021\/11\/image-36.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"eplus-xuhmY8\">Dentro do m\u00f3dulo Integra\u00e7\u00f5es Marketplaces, acesse a aba Token. Dentro da aba Token, clique em A\u00e7\u00f5es e Renovar Token.<\/p>\n\n\n\n<p class=\"eplus-kZaZg1\">Esse processo ir\u00e1 renovar as credenciais de acesso a API ROI COMMERCE. Ap\u00f3s renovar as credenciais, volte ao m\u00f3dulo de pedido e tente sincronizar ou aguarde a fila de integra\u00e7\u00e3o natural do sistema.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nesse artigo voc\u00ea vai saber como solucionar pedidos que n\u00e3o integram no ROI COMMERCE.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[256,114,276,277],"_links":{"self":[{"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/posts\/3132"}],"collection":[{"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=3132"}],"version-history":[{"count":2,"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/posts\/3132\/revisions"}],"predecessor-version":[{"id":3138,"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/posts\/3132\/revisions\/3138"}],"wp:attachment":[{"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=3132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/categories?post=3132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.roicommerce.com.br\/index.php\/wp-json\/wp\/v2\/tags?post=3132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}